Tangent understands that major DNS changes, such as that of a mail flow, can be daunting and are rare enough to not be considered common knowledge by even experienced Network Administrators. To that end, our Technical Support team is ready to roll with both documentation and live screen-sharing support to help get you going both smoothly and stress-free.
For those who already live and breathe the Domain Name System (DNS), the below steps are all that are needed for basic initiation of filtering:
For Inbound Filtering, change your organization’s Mail Exchange (MX) DNS records to point towards an UpStream service cluster.
Recipient Verification is highly recommended to have configured on the mail server to limit the number of potential out-of-service email addresses that can have their mail filtered. This greatly cuts down on how much filtering UpStream does for your organization, and consequently, reduces the price of the service.
For Outbound Filtering, add the UpStream service cluster’s IP addresses to your Sender Policy Framework (SPF) DNS record, then configure a Smart Host path on the mail server for emails originating from your organization to route to UpStream