Gold

  • Unlimited 24/7 Onshore Support
  • Email, Phone, Chat
  • Remote View and Control
  • Helpdesk Portal
  • Incident Tracking
  • Office 365 Portal Branding
  • 1:1 Training
  • PC/Mac/Mobile Office Setup
  • Monthly Licensing Overview
  • Monthly Group Training Session
Office 365 Support Platinum Package

Platinum

  • Unlimited 24/7 Onshore Support
  • Email, Phone, Chat
  • Remote View and Control
  • Helpdesk Portal
  • Incident Tracking
  • Office 365 Portal Branding
  • 1:1 Training
  • PC/Mac/Mobile Office Setup
  • Monthly Licensing Overview
  • Monthly Group Training Session
  • Office 365 Administration
  • User Account Change Management
  • Licensing Allocations
  • Exchange Mailbox Management
  • Skype For Business Setup
  • Microsoft Escalation
  • Dedicated Support Engineer